Privacy Policy for NetPlus Solutions

Effective Date: October 28, 2023
Last Updated: October 28, 2023

This Privacy Policy explains how NetPlus Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website www.netplussolutions.site or use our services. By accessing our site, you agree to this policy.

1. Information We Collect
We may collect the following data when you interact with our website or services:

Personal Information
Contact Details: Name, email, phone number, address (for service bookings)

Payment Information: Billing details (processed securely via third-party gateways like Stripe/PayPal)

Technical Data: IP address, browser type, device information (for analytics)

Non-Personal Information
Cookies and usage data (see Section 4)

2. How We Use Your Information
We use collected data to:

Provide and schedule router/extender setup services

Process payments and send service confirmations

Improve website functionality and user experience

Respond to inquiries and offer customer support

Send promotional emails (only with consent; opt-out anytime)

3. Data Sharing & Disclosure
We do not sell your personal data. Limited sharing occurs with:

Service Providers: Payment processors, booking platforms (strictly for transaction fulfillment)

Legal Compliance: If required by law (e.g., court orders)

4. Cookies & Tracking Technologies
We use cookies to:

Analyze website traffic (Google Analytics)

Remember user preferences (e.g., language)

Enable booking system functionality

You can disable cookies via browser settings, but some features may not work.

5. Data Security
We implement:

SSL encryption for all data transmissions

Secure payment gateways (PCI-compliant)

Restricted employee access to personal data

6. Your Rights
Depending on your location, you may:

Request access to or deletion of your data

Opt out of marketing communications

Withdraw consent (where applicable)

Contact us at contact@netplussolutions.site to exercise these rights.

7. Third-Party Links
Our site may link to external services (e.g., ISP support pages). We are not responsible for their privacy practices.

8. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised "Last Updated" date.

9. Contact Us
For questions or data requests:
📧 Email: contact@netplussolutions.site
📞 Phone: (409) 934-5391
📬 Address: 229 W Lawrence Ln, Fernandina Beach, FL 32034